Ingenious Med, an explosive growth and industry-leading web and mobile Healthcare IT Company is focused on enabling best practice physician workflows. We automate clinician processes at the point of care, streamlining clinical workflow to simultaneously improve care and lower cost. In addition to calling 8 out of 10 of the largest health care systems and physician management companies our clients, we’re also regularly recognized for our innovation and growth – including Inc. 5000 and Deloitte Technology Fast 500. Competitive compensation including Medical, Dental, Vision, guaranteed company contribution to 401k, education benefits and excellent paid time off. We're always looking for talented, smart, and independent thinkers to join the team. Ingenious Med is innovative and different. Are you?
The Customer Success Analysts (CSA) are an integral part to Ingenious Med’s commitment to exceptional customer service and ensuring optimal usage and impact of our application in a client’s environment. Successful CSA’s are proactive individuals, continuously seeking opportunities for stronger adoption and greater return for our clients. CSA’s thrive in both independent and team environments, possess outstanding communication skills, strong technical skills and product knowledge, and are well versed in developing relationships with clients of various backgrounds. As an expert in operational excellence, you will ensure that our customers follow industry best practices and have streamlined workflows within our applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES