Ingenious Med, an explosive growth and industry-leading web and mobile Healthcare IT Company is focused on enabling best practice physician workflows. We automate clinician processes at the point of care, streamlining clinical workflow to simultaneously improve care and lower cost. In addition to calling 8 out of 10 of the largest health care systems and physician management companies our clients, we’re also regularly recognized for our innovation and growth – including Inc. 5000 and Deloitte Technology Fast 500. Competitive compensation including Medical, Dental, Vision, guaranteed company contribution to 401k, education benefits and excellent paid time off. We're always looking for talented, smart, and independent thinkers to join the team. Ingenious Med is innovative and different. Are you?
Integration Analysts are an integral component in Ingenious Med’s commitment to deliver outstanding products and customer service. As part of our 24x7 service model, Integration Analysts are responsible delivering superior customer service and incident response for business affecting, customer issues on Ingenious Med’s integration offerings. In this client facing role, Integration Analysts are responsible for maintaining a high level of customer satisfaction and meeting service level targets or estimated project timelines through expert technical remediation and project management. Integration Analyst are subject matter experts on Ingenious Med’s integration offerings, serve as remediation lead during complex, technical customer issues, and identify and execute on continual process and operational improvements for the business. Integration Analysts work both independently and as part of a team (Integration Analysis and Support and cross functional) to provide timely and effective resolution to customer issues.